With the onset of the coronavirus pandemic, most retailers have suffered from reduced foot traffic. Global travel retail & Duty-Free stores have been no exception with almost all sales decimated. Chinese traveller is the top group in revenue generation for these stores, to once again attract this group, they moved to transform their digital business and build a versatile e-commerce solution to cater to their needs.
In the first half of 2020, when the pandemic was severe, we helped CDF launch an official cross-border e-commerce WeChat mini-program - “CDF Member Purchase”, whereby CDF could still provide members with special benefits and shopping experiences amidst the pandemic. We also helped Lotte Duty-Free to launch a cross-border WeChat Mini program called "Jí Huò Jiē". All products were delivered directly from official Lotte Duty-Free Shop, forgoing the traditional way of overseas online shopping. The duty-free shops prepare and deliver the products directly from South Korea. The products can be tracked throughout the process and delivery is within 7-10 days.
The WeChat mini-program of Duty-Free was a huge success when it launched. The CDF mini-program, in particular, was reported by multiple media outlet in China. Meanwhile, based on its huge membership and sales commission system, it achieved high revenue within 2 months of its launch.
CDF (China Duty Free) and LDF (Lotte Duty Free) will connect with overseas brands to conduct a series of marketing campaigns and live streaming activities with the largest Duty Free stores in China and South Korea with our services. With this, the travel retail brands can transform previous offline into online e-commerce campaigns. We have multiple solutions to market products directly to Chinese consumers regardless of whether they are in duty-free shops in China or Korea.
The complete solutions for CDF and LDF's Cross-border WeChat mini program are provided by The Big Three alliances (ChinaWeSales, Trello under Ymatou, Hipopay), a one-stop cross-border solution specialist. We have built this cross-border e-commerce solution into a mature WeChat Mini program SaaS system, which is specially designed for medium-sized and large enterprises with businesses in China.
ChinaWeSales is a joint solution from ChinaTradingDesk & OctoPlus Media. We provide complete end-to-end e-commerce solutions especially for brands that are trying to enter China with no prior sales or setup.
HipoPay is TransferEasy Group's cross-border financial services product, which focuses on providing customized cross-border payment solutions for overseas merchants (both online and offline). The payment network now covers the United States, Canada, Australia, Kazakhstan, Hong Kong and other countries/regions.
About Trello & Ymatou
Trello is an e-commerce platform designed for overseas purchasing compliance and tax coordination: Helping overseas companies to legally open stores, avoid WeChat transfer and RMB collection risks, provide legal channels for foreign currency exchange, reasonable tax avoidance and export tax rebates, and provide customs declaration services for“Three Documents “(Declaration Form, Payment List and Logistics Waybill). The service also includes buyers paying in RMB and sellers legally withdraw in foreign currency.
Ymatou, a leader in China's independent overseas shopping platform established in 2010. The merchants on the Ymatouare distributed in 83 countries around the world, such as The United States, Britain, Japan, South Korea, Australia and New Zealand. As a one-stop overseas shopping platform, Ymatou focuses on connecting the global retail market with local consumption in China and is committed to providing Chinese consumers with high-quality and rich commodities from all over the world as well as trendy lifestyle and cultural concepts.